Wynwood Clock Company
We Exclusively Repair Black Forest Cuckoo Clocks
CUCKOO CLOCK REPAIR CENTER
Shipping Policy
Thank you for considering our cuckoo clock repair services. In order to provide you with an accurate evaluation and free estimate of your clock please we use the following process:
To initiate the repair process, we kindly request that you follow these simple steps:
1.) Please pack your clock with the double-box procedure, ensuring that any removable decorative pieces are excluded such as detachable carvings and the cone weights.
2.) Print, fill out, and sign the Repair Authorization Form and include it in your shipment.
3.) Please ship your clock with a reliable carrier such as FEDEX, UPS, or USPS.
4.) Once we receive your clock, our team of experts will inspect it and provide you with a free estimate. If you agree to the repair, we will take a deposit by credit card.
5.) When the work is completed, we will charge the balance of the repair and return shipping costs to the card on file. 6.) Within a few days of shipment, you will receive your clock to enjoy for years to come.
Warranty Policy
Wynwood Clock Company warrants that all repair work performed by its service personnel will be free of defects in workmanship under normal use and service for a period of 1 year from date of authorization provided. However, the foregoing warranty shall not be applicable (a) where the customer or any other party has mishandled, misused, or failed to properly store, maintain, or operate the equipment, or (b) where the equipment has been serviced, repaired, maintained, or modified by any person or party other than the Wynwood Clock Company. Warranty shipping cost is the responsibility of the clock owner. Minor issues such as time keeping adjustments, periodic hand adjustments and other minor issues that can be completed through a telephone consultation with our technicians.
